Other Information

  • Fitness First T&C

    - Win Fitness First gift vouchers worth KD 50 with every online purchase on centrepointstores.com.
    - This offer is valid only for 12-month upfront membership plans.
    - Customer must be 16 years old or above to be eligible to redeem the offer.
    - To qualify, purchases must be made directly at the club and this original email must be shown.
    - The offer is not redeemable for cash and cannot be exchanged for any monetary value.
    - Offer is non-transferrable and must be used by the recipient of this email
    - New memberships only.
    - This offer cannot be combined with any other promotions, discounts, or special offers.
    - The offer is valid until August 15, 2024.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Fun City T&C

    - Get 5 Blue Plays at Fun City.
    - This voucher is valid across all our GCC stores.
    - This voucher is for single use only.
    - This voucher cannot be exchanged for cash or sold.
    - This voucher is not valid in conjunction with other promotions.
    - This voucher is not valid on public holidays.
    - This voucher must be handed over to the cashier for activation.
    - Landmark Leisure is not responsible for any lost vouchers.
    - Landmark Leisure's management has the final decision on the redemption of the offer.
    - Standard stores terms and conditions apply.
    - This coupon is valid until June 30, 2024.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Commercial Bank of Kuwait T&C
    1. Get 15% discount on orders of KD 40 & above, with a maximum discount of KD 6. Excludes cosmetics and watches.
    2. Validity: March 10 – April 12.
    3. Maximum discount of KD 6.
    4. The discount is applicable on minimum purchases of KD 40.
    5. This offer is exclusive to CBK credit & pre-paid card holders only.
    6. To avail this offer, the customer needs to use their CBK credit & pre-paid cards at the time of checkout.
    7. This offer is only valid online at Centrepointstores.com website and mobile apps.
    8. This offer can be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points will be awarded as per the policy.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How can I return or exchange my order from ShoemartStores.com?

    You can still exchange your order at any Centrepoint or Shoemart store just as before. You can also return your order to our stores, or we will arrange a return pickup of your order. This can be done in two ways – either by making an online return request through Order History under My Account, or by calling our customer support team on 18-00-871.

    For more information, please check our returns process.
     

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Is it still possible to shop on the ShoemartStores.com site or the Shoemart app?

    We’re sorry, the ShoemartStores.com site and the Shoemart apps have moved. Instead, you can now shop all your favourite Shoemart products on Centrepointstores.com or the Centrepoint app. 

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What happens to my ShoemartStores.com account and history?

    Your ShoemartStores.com account will continue to live on at CentrepointStores.com. Your entire order history and contact information will be available on CentrepointStores.com and the Centrepoint app. Just use your existing ShoemartStores.com ID and password to log in to Centrepoint from now on. 

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • I have a pending order from ShoemartStores.com, will I still receive it?

    Yes, all orders that are currently pending from ShoemartStores.com will be delivered to you, either to your address or at the Click and Collect location you had selected.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.

Most popular questions